Privacy Policy

This Privacy Policy describes our policies and procedures on collecting, using, and disclosing your information when you use our Service and informs you about your privacy rights and how the law protects you.

We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • Company: Refers to iVOOMi Innovation Pvt. Ltd., A61, Okhla Phase II, Industrial Area, Delhi 110020.
  • Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
  • Country: Refers to India.
  • Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to the e-commerce platform operated by iVOOMi Innovation Pvt. Ltd. for IT peripherals, accessible via https://www.ivoomi.co.
  • Service Provider: Any natural or legal person who processes the data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, or assist the Company in analyzing how the Service is used.
  • Usage Data: Data collected automatically, generated by the use of the Service, or from the Service infrastructure itself (e.g., the duration of a page visit).
  • You: Refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Billing and shipping address
  • Payment details (for e-commerce transactions)

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as your Device’s Internet Protocol (IP) address, browser type, browser version, pages of our Service that you visit, time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We will use Cookies and similar tracking technologies to monitor the activity on our Service and store certain information. Examples include:

  • Session Cookies: Used to operate our Service.
  • Persistent Cookies: Used to remember your preferences and settings.
  • Security Cookies: Used to enhance security and prevent fraudulent activities.
  • Analytical Cookies: Used to monitor and analyze website usage.

You can manage your cookie preferences through your browser settings. Note that disabling Cookies may limit your use of certain features of the Service.

Use of Your Personal Data

The Company may use your Personal Data for the following purposes:

  1. To provide and maintain our Service: Including monitoring usage and improving functionality.
  2. To manage your Account: Enabling access to specific functionalities for registered users.
  3. For transaction processing: Managing orders, payments, and deliveries.
  4. To contact you: Sending updates, transactional emails, and promotional content.
  5. To manage requests: Addressing your inquiries and support needs.
  6. For business transfers: Sharing data in the context of mergers, acquisitions, or sales.
  7. For marketing and promotional campaigns: With your consent, providing updates on products, offers, and events.

Retention of Your Personal Data

The Company retains your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods may vary based on:

  • Legal obligations
  • Dispute resolution
  • Contractual requirements

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating locations and transferred to other locations where the data protection laws may differ from those of your jurisdiction. The Company ensures appropriate safeguards for such transfers.

Your Rights

You have the right to:

  • Access, update, or delete your Personal Data.
  • Withdraw consent for data processing (where applicable).
  • Object to data processing under certain conditions.

To exercise these rights, please contact us at customercare@ivoomi.co.

Security of Your Personal Data

While we strive to protect your Personal Data, no method of transmission or electronic storage is entirely secure. We implement commercially reasonable measures to safeguard your information.

Children’s Privacy

Our Service does not address individuals under the age of 13. If we become aware of data collection from a minor without parental consent, we take steps to delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via:

  • Email notifications
  • Prominent notices on our Service

Contact Us

For any questions or concerns regarding this Privacy Policy, contact us:

  • Email: customercare@ivoomi.co
  • Address: A61, Okhla Phase II, Industrial Area, Delhi 110020