- Proof of purchase is required to claim warranty coverage.
- Repairs or replacements will be conducted by the Company’s Service Center, Authorized Service Center, or Dealer’s Service Center.
- If the unit is located outside the authorized service area, the customer is responsible for expenses related to collecting the unit and travel costs for service personnel.
- The warranty period will continue for the unexpired duration after repairs or replacements. The time taken for repairs and transit will not be excluded from the warranty period.
- The company reserves the right to retain replaced parts if defects are noticed during the warranty period.
- Warranty for the unexpired period continues after inspection and confirmation of the product’s freedom from transit damage. The customer may be required to pay an inspection fee.
- The company’s obligation is limited to repairing or replacing parts, and the maximum claim is subject to the product’s maximum retail price or purchase price, whichever is lower.
- If spare parts are unavailable due to unforeseen circumstances, the company may offer a commercial solution based on prevailing depreciation rules.
- Defective accessories will be repaired or replaced individually.
- Any disputes arising from the warranty are subject to Delhi jurisdiction.
- The company will repair or replace defective parts.
- The Service Center will advise whether on-site repair or service at their center is necessary.
- Replaced parts will be functionally operative.
- iVOOMi may use new, refurbished, or reconditioned accessories or parts during repairs.
- Specific promotional or extended warranty offers may vary, so it’s recommended to check the detailed page for each model.
- The warranty is valid only for the first purchaser of the product and for personal use. Commercial use will void the warranty.
- The warranty is not applicable in certain conditions, such as commercial use, absence of warranty card/invoice, purchase from unauthorized channels, improper use, modifications, unauthorized installation/repairs, operating conditions not conforming to recommendations, and removal/alteration of the serial number.
- Certain factors like lightning, abnormal voltage, acts of God, or damage during transit may also void the warranty.
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