At www.ivoomi.co, we ensure that all products undergo a strict quality control process to guarantee they are genuine and in perfect, brand-new condition.

We offer a 7-day repair/replacement policy for products with manufacturing defects. Please note, no refunds will be issued under any circumstances other than manufacturing defects.

To qualify for this policy, the product must meet the following conditions:

• In Original Packaging: The item must be in its original packaging.
• “New & Unused” Condition: The product should be free from scratches, marks, or any signs of use.
• No Alterations: The product must not have been altered, resized, or tampered with in any way.
• Complete with Paperwork and Accessories: All original paperwork, warranties, parts, and accessories must be included.

Note: We cannot accept any returns for items showing signs of use or alteration.